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Dial 1-800-ChatGPT to Talk to OpenAI’s Chatbot

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OpenAI has introduced a new way to interact with its AI-powered chatbot, ChatGPT, by launching a toll-free phone line. By dialing 1-800-CHATGPT, users in the United States can now engage in voice conversations with the AI, a move aimed at making the technology more accessible to those without consistent high-speed internet. This innovative feature allows users to explore AI capabilities in a simple, user-friendly way.

ChatGPT Goes Beyond Text

ChatGPT, initially launched as an online chat platform, now offers phone-based interaction. By calling the number, users can ask questions, request recipes, or even hear concise summaries of historical events. The chatbot’s voice, designed to sound human-like, responds promptly but avoids engaging in personal conversations. For instance, when asked about its feelings, the AI responded, “I don’t have feelings, but I do find my job pretty interesting.”

This voice-based feature, built in just a few weeks as part of OpenAI’s “12 Days of OpenAI” campaign, allows users up to 15 minutes of free calls per month. It offers a streamlined version of ChatGPT’s abilities, focusing on providing helpful information rather than personalized responses.

Accessible to a Global Audience

In addition to the phone line, ChatGPT can also be accessed through WhatsApp messaging. This global option ensures that users worldwide can connect with the chatbot. OpenAI designed the voice feature to cater to individuals without reliable access to high-speed data, making AI more inclusive and reachable.

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Concerns Over Voice Technology

While the phone-based ChatGPT adds convenience, it also raises questions about the ethical implications of voice-based AI. OpenAI’s privacy policy and Terms of Use govern the feature, with users agreeing to these terms before using the service. OpenAI has noted that it may review conversations for safety and quality purposes.

Earlier reports expressed concerns about users becoming overly reliant on the chatbot’s human-like voice. Despite its friendly tone, ChatGPT provides clear disclaimers about its abilities and limitations, ensuring transparency in its use.

Competition in the AI Space

OpenAI’s latest feature comes amid growing competition in the AI industry. Rivals like Google, Meta AI, Microsoft’s Bing (which incorporates OpenAI technology), and Elon Musk’s xAI are also introducing cutting-edge tools. Google recently launched a feature that combines AI-generated images with uploaded photos, adding pressure to the competitive AI landscape.

OpenAI’s Financial Milestones

Despite challenges, OpenAI has seen significant growth. In October 2024, it raised a record-breaking $6.6 billion in funding, increasing its valuation to $157 billion. While the chatbot itself doesn’t handle money, OpenAI remains optimistic about its profitability goals.

This phone-based feature represents OpenAI’s latest effort to revolutionize AI accessibility. By combining convenience and innovation, the company continues to push the boundaries of how users interact with artificial intelligence.

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