Google Enhances Protections Against Evolving AI-Driven Gmail Attacks

Google has implemented advanced security measures to protect Gmail accounts. The hackers are also adapting with increasingly sophisticated attacks. With over 2.5 billion users, Gmail is a prime target for cybercriminals. Here’s what you need to know.

Scary Sophistication of AI-Driven Scams

Sam Mitrovic, a Microsoft solutions consultant, recently warned about a “super realistic AI scam call” that nearly deceived him. The incident began with a notification for a Gmail account recovery attempt. Mitrovic, aware of phishing tactics, ignored this notification, which appeared to come from the U.S., as well as a missed call claiming to be from Google in Sydney, Australia.

A week later, he received another recovery request followed by a phone call. This time, he answered. An American voice claimed to be from Google support, alerting him to suspicious activity on his account. To build trust and instill fear, the caller asked if Mitrovic was traveling and then inquired if he had logged in from Germany, which he hadn’t.

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The caller then escalated the situation by claiming that an hacker had accessed his Gmail account for a week and had already downloaded his data. This revelation triggered alarm bells for Mitrovic, as he recalled the earlier notification and missed call. While still on the phone, he Googled the number calling him and discovered it led to Google business pages.

This tactic is particularly deceptive, as it could easily mislead many users, especially those in a state of panic. Although the number was linked to Google Assistant, it was not an official support line.

As attackers refine their methods, users must remain vigilant against such AI-driven threats.