Rising Bank Complaints in Pakistan Prompt Urgent Call for Consumer Awareness

The Banking Mohtasib Pakistan has delivered a strong message about the rising number of bank fraud complaints in Pakistan. In 2024, the institution provided relief of nearly Rs. 1.65 billion to customers. This increase reflects growing concerns surrounding digital fraud, account blockages, and poor customer service. Increasing Complaint Volumes Banking Mohtasib Sirajuddin Aziz announced that …

Banking Mohtasib Provides Rs. 1.65 Billion Relief to Customers

In a major achievement for consumer protection, the Banking Mohtasib of Pakistan resolved 27,753 complaints in 2024, offering financial relief of Rs. 1.65 billion to affected bank customers. This reflects a substantial increase compared to 2023, when 25,493 complaints were resolved with Rs. 1.26 billion in customer relief. Rising Complaints, Stronger Resolution During a press …

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