Garaj, Pakistan’s leading cloud services and cybersecurity solutions provider by Jazz, announced a strategic partnership with Standard Chartered Bank to create a regional availability zone in Pakistan. This collaboration aims to enhance the bank’s operational resilience and customer experience across multiple countries. The partnership will play a key role in the bank’s digital transformation efforts and help streamline its global data center operations.
As part of this partnership, Standard Chartered will host its core IT and banking systems within Pakistan using Garaj’s advanced infrastructure. This will ensure high availability and secure handling of data that meets stringent global standards, including the TIA-942 global protocols. The facilities, rated at Rated-3, are designed to provide robust systems to support the bank’s operations, ensuring business continuity in the face of potential disruptions and safeguarding client expectations.
Round-the-Clock Operational Support
Garaj’s support for Standard Chartered includes 24/7 operational assistance. The partnership will see Garaj provide a dedicated Network Operations Center (NOC), proactive issue resolution, and a 24/7 helpdesk managed by certified engineers. These services will ensure that the bank’s operations remain uninterrupted, helping maintain high uptime and business continuity. This support will also contribute to enhanced customer trust through seamless service delivery.
Enhancing Customer Experience and Trust
Asif Aziz, President of Enterprise Solutions at Jazz Business, emphasized the importance of the partnership: “We are thrilled to support Standard Chartered Bank in enhancing operational resilience and ensuring secure, uninterrupted services for its customers. By combining our expertise with the bank’s long-standing reputation, we are ensuring reliable infrastructure that enables secure and uninterrupted operations. This collaboration not only strengthens the bank’s technological infrastructure but also lays the groundwork for continued growth and enhanced customer experiences across the region.”
Pakistan Sets Sights on Expanding Modern IT Parks
Standard Chartered’s Commitment to Digital Transformation
Rehan Shaikh, CEO of Standard Chartered Pakistan, spoke about the significance of the partnership, saying, “This strategic partnership strengthens the Bank’s technology infrastructure and advances our digital thought leadership. By leveraging Garaj’s state-of-the-art purpose-built data center, we are reinforcing our commitment to providing secure, robust, seamless, and accessible digital banking solutions to our clients. This alliance represents a significant step forward in our mission to accelerate digital transformation, remain agile, and contribute towards a more inclusive financial landscape in Pakistan.”
A Milestone in Regional Expansion
This partnership marks a pivotal milestone for both organizations. By enabling the establishment of Standard Chartered Bank’s regional availability zone, Garaj empowers the bank to drive operational efficiency and seamlessly serve multiple countries from Pakistan. The collaboration underscores both companies’ commitment to innovation, reliability, and delivering exceptional client service, further solidifying Standard Chartered’s presence in Pakistan and supporting its regional growth.
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